Help
From ProfitBoost Manual
Contents |
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Help Tickets
Help tickets provide a convenient way to get answers to questions without picking up the phone.
Within the program click Help -> New Help Ticket. Please be sure to provide the following information:
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Product
- Which of our PIF solutions you are using
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Help Category
- Selecting a category helps us file your request to ensure a faster response
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Importance
- How important you feel your request is. This helps us triage incoming requests.
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Name
- Providing your name enables further contact from us about the issue.
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- Providing your email address gives us another way to contact you regarding this issue.
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Phone
- Please provide a phone number where you might be reached concerning this help ticket.
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Description
- Please be as detailed as possible when describing the issue, including specifics such as RO numbers or sequence of events.
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Phone
Support is available during regular business hours
1-888-274-3776 extension 2
